Citizens Advice Cheshire West provides free, impartial advice and information on a range of issues. We can help with most problems from employment, benefits, housing and debt. Our advice is independent and completely confidential.

We deliver the aims and principles of Citizens Advice nationally by offering a comprehensive service of information, advice, advocacy and representation, and by working actively for change in the policies and practices of organisations that impact on the lives of our clients.

Latest Information regarding Coronavirus Response

Citizens Advice Cheshire West have taken the decision to suspend all face-to-face service delivery, effective from Tuesday, 17 March 2020. This decision has been taken to protect staff and clients, many of whom have disabilities or serious health problems.

We shall be focusing all our resources on increasing our telephone service, reassigning paid staff to handle calls along with as many of our volunteers as can continue to come in.

Our adviceline number is 0345 666671  or  0344 5766111

Advice is also available via our website

We are conscious that the need for information and advice will only increase during these uncertain times. We shall do everything we can to make sure we are able to help.

The Universal Credit Help to Claim scheme is still running and you can register for support on 0800 144 8444

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Registered Office:  Neston Community Youth Centre, Burton Road, Neston, CH64 9RE

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